Terms and Conditions
Terms and Conditions
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between Zywa Technologies Ltd (hereby referred to as “CozmoX AI”, "CozmoX", "we", "us", or "our"), a company registered in the Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates, and you ("User", "you", or "your"). These Terms govern your access to and use of our services, website, mobile applications, APIs, and platform (collectively, the "Service"). By accessing, registering for, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you disagree with any part of these Terms, you must immediately discontinue access to and use of our Service. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between Zywa Technologies Ltd (hereby referred to as “CozmoX AI”, "CozmoX", "we", "us", or "our"), a company registered in the Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates, and you ("User", "you", or "your"). These Terms govern your access to and use of our services, website, mobile applications, APIs, and platform (collectively, the "Service"). By accessing, registering for, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you disagree with any part of these Terms, you must immediately discontinue access to and use of our Service. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between Zywa Technologies Ltd (hereby referred to as “CozmoX AI”, "CozmoX", "we", "us", or "our"), a company registered in the Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates, and you ("User", "you", or "your"). These Terms govern your access to and use of our services, website, mobile applications, APIs, and platform (collectively, the "Service"). By accessing, registering for, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you disagree with any part of these Terms, you must immediately discontinue access to and use of our Service. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between Zywa Technologies Ltd (hereby referred to as “CozmoX AI”, "CozmoX", "we", "us", or "our"), a company registered in the Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates, and you ("User", "you", or "your"). These Terms govern your access to and use of our services, website, mobile applications, APIs, and platform (collectively, the "Service"). By accessing, registering for, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you disagree with any part of these Terms, you must immediately discontinue access to and use of our Service. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.
2. Definitions
In these Terms, the following definitions apply: "AI Workers" refers to our artificial intelligence-powered virtual employees, including but not limited to Liza (AI Sales Executive), Alex (AI Debt Collector), Zara (AI Receptionist), and any future AI-powered virtual employees that may be developed or deployed. "Platform" means the web-based interface, mobile applications, APIs, and other technical means through which you access our Service. "AI-Generated Communications" means any form of communication, including but not limited to voice calls, text messages, emails, chat interactions, or other interactions initiated, conducted, or processed by our AI Workers. "User Content" means any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials that you upload, post, publish, or display on or through the Service. "Intellectual Property Rights" means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights recognized by any jurisdiction worldwide.
2. Definitions
In these Terms, the following definitions apply: "AI Workers" refers to our artificial intelligence-powered virtual employees, including but not limited to Liza (AI Sales Executive), Alex (AI Debt Collector), Zara (AI Receptionist), and any future AI-powered virtual employees that may be developed or deployed. "Platform" means the web-based interface, mobile applications, APIs, and other technical means through which you access our Service. "AI-Generated Communications" means any form of communication, including but not limited to voice calls, text messages, emails, chat interactions, or other interactions initiated, conducted, or processed by our AI Workers. "User Content" means any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials that you upload, post, publish, or display on or through the Service. "Intellectual Property Rights" means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights recognized by any jurisdiction worldwide.
2. Definitions
In these Terms, the following definitions apply: "AI Workers" refers to our artificial intelligence-powered virtual employees, including but not limited to Liza (AI Sales Executive), Alex (AI Debt Collector), Zara (AI Receptionist), and any future AI-powered virtual employees that may be developed or deployed. "Platform" means the web-based interface, mobile applications, APIs, and other technical means through which you access our Service. "AI-Generated Communications" means any form of communication, including but not limited to voice calls, text messages, emails, chat interactions, or other interactions initiated, conducted, or processed by our AI Workers. "User Content" means any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials that you upload, post, publish, or display on or through the Service. "Intellectual Property Rights" means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights recognized by any jurisdiction worldwide.
2. Definitions
In these Terms, the following definitions apply: "AI Workers" refers to our artificial intelligence-powered virtual employees, including but not limited to Liza (AI Sales Executive), Alex (AI Debt Collector), Zara (AI Receptionist), and any future AI-powered virtual employees that may be developed or deployed. "Platform" means the web-based interface, mobile applications, APIs, and other technical means through which you access our Service. "AI-Generated Communications" means any form of communication, including but not limited to voice calls, text messages, emails, chat interactions, or other interactions initiated, conducted, or processed by our AI Workers. "User Content" means any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials that you upload, post, publish, or display on or through the Service. "Intellectual Property Rights" means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights recognized by any jurisdiction worldwide.
3. Service Description and Modifications
3.1 Service Overview
CozmoX provides AI-powered workers capable of conducting voice calls and automated workflows through our proprietary artificial intelligence technology. The Service operates 24/7, subject to maintenance and technical requirements, with AI Workers communicating in multiple languages, including various Arabic dialects. Our Service capabilities encompass, but are not limited to, sales calls, lead generation, debt collection, payment processing, customer service, workflow automation, data processing, analytics, and any future functionalities we may develop.
3. Service Description and Modifications
3.1 Service Overview
CozmoX provides AI-powered workers capable of conducting voice calls and automated workflows through our proprietary artificial intelligence technology. The Service operates 24/7, subject to maintenance and technical requirements, with AI Workers communicating in multiple languages, including various Arabic dialects. Our Service capabilities encompass, but are not limited to, sales calls, lead generation, debt collection, payment processing, customer service, workflow automation, data processing, analytics, and any future functionalities we may develop.
3. Service Description and Modifications
3.1 Service Overview
CozmoX provides AI-powered workers capable of conducting voice calls and automated workflows through our proprietary artificial intelligence technology. The Service operates 24/7, subject to maintenance and technical requirements, with AI Workers communicating in multiple languages, including various Arabic dialects. Our Service capabilities encompass, but are not limited to, sales calls, lead generation, debt collection, payment processing, customer service, workflow automation, data processing, analytics, and any future functionalities we may develop.
3. Service Description and Modifications
3.1 Service Overview
CozmoX provides AI-powered workers capable of conducting voice calls and automated workflows through our proprietary artificial intelligence technology. The Service operates 24/7, subject to maintenance and technical requirements, with AI Workers communicating in multiple languages, including various Arabic dialects. Our Service capabilities encompass, but are not limited to, sales calls, lead generation, debt collection, payment processing, customer service, workflow automation, data processing, analytics, and any future functionalities we may develop.
3.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, including the availability of any feature, database, or content, with or without notice. We may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, including the availability of any feature, database, or content, with or without notice. We may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, including the availability of any feature, database, or content, with or without notice. We may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, including the availability of any feature, database, or content, with or without notice. We may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3.3 API Terms
If you access our Service through APIs, you agree to comply with our API Documentation and Technical Requirements. API access may be subject to rate limiting, security requirements, and additional terms specific to API usage.
3.3 API Terms
If you access our Service through APIs, you agree to comply with our API Documentation and Technical Requirements. API access may be subject to rate limiting, security requirements, and additional terms specific to API usage.
3.3 API Terms
If you access our Service through APIs, you agree to comply with our API Documentation and Technical Requirements. API access may be subject to rate limiting, security requirements, and additional terms specific to API usage.
3.3 API Terms
If you access our Service through APIs, you agree to comply with our API Documentation and Technical Requirements. API access may be subject to rate limiting, security requirements, and additional terms specific to API usage.
4. User Registration and Account Management
4.1 Eligibility Requirementss
To use our Service, you must: (a) be at least 21 years old; (b) have legal capacity to form binding contracts under UAE law and the laws of your jurisdiction; (c) provide accurate, current, and complete registration information; (d) have authority to bind any business entity you represent; (e) not be prohibited from using the Service under applicable laws; and (f) not be a competitor or using the Service for competitive analysis or similar purposes.
4. User Registration and Account Management
4.1 Eligibility Requirementss
To use our Service, you must: (a) be at least 21 years old; (b) have legal capacity to form binding contracts under UAE law and the laws of your jurisdiction; (c) provide accurate, current, and complete registration information; (d) have authority to bind any business entity you represent; (e) not be prohibited from using the Service under applicable laws; and (f) not be a competitor or using the Service for competitive analysis or similar purposes.
4. User Registration and Account Management
4.1 Eligibility Requirementss
To use our Service, you must: (a) be at least 21 years old; (b) have legal capacity to form binding contracts under UAE law and the laws of your jurisdiction; (c) provide accurate, current, and complete registration information; (d) have authority to bind any business entity you represent; (e) not be prohibited from using the Service under applicable laws; and (f) not be a competitor or using the Service for competitive analysis or similar purposes.
4. User Registration and Account Management
4.1 Eligibility Requirementss
To use our Service, you must: (a) be at least 21 years old; (b) have legal capacity to form binding contracts under UAE law and the laws of your jurisdiction; (c) provide accurate, current, and complete registration information; (d) have authority to bind any business entity you represent; (e) not be prohibited from using the Service under applicable laws; and (f) not be a competitor or using the Service for competitive analysis or similar purposes.
4.2 Account Security
You are responsible for: (a) maintaining the confidentiality of your account credentials; (b) restricting access to your account; (c) all activities that occur under your account; (d) immediately notifying us of any unauthorized access; (e) ensuring all users under your account comply with these Terms; (f) maintaining and updating your account information; (g) implementing appropriate security measures for your systems and data.
4.2 Account Security
You are responsible for: (a) maintaining the confidentiality of your account credentials; (b) restricting access to your account; (c) all activities that occur under your account; (d) immediately notifying us of any unauthorized access; (e) ensuring all users under your account comply with these Terms; (f) maintaining and updating your account information; (g) implementing appropriate security measures for your systems and data.
4.2 Account Security
You are responsible for: (a) maintaining the confidentiality of your account credentials; (b) restricting access to your account; (c) all activities that occur under your account; (d) immediately notifying us of any unauthorized access; (e) ensuring all users under your account comply with these Terms; (f) maintaining and updating your account information; (g) implementing appropriate security measures for your systems and data.
4.2 Account Security
You are responsible for: (a) maintaining the confidentiality of your account credentials; (b) restricting access to your account; (c) all activities that occur under your account; (d) immediately notifying us of any unauthorized access; (e) ensuring all users under your account comply with these Terms; (f) maintaining and updating your account information; (g) implementing appropriate security measures for your systems and data.
4.3 Account Restrictions
The following are prohibited: (a) sharing accounts between multiple users; (b) creating accounts through automated means; (c) providing false or misleading information; (d) impersonating others; (e) selling, trading, or transferring accounts; (f) using the Service for unauthorized purposes; (g) attempting to circumvent account limitations or restrictions.
4.3 Account Restrictions
The following are prohibited: (a) sharing accounts between multiple users; (b) creating accounts through automated means; (c) providing false or misleading information; (d) impersonating others; (e) selling, trading, or transferring accounts; (f) using the Service for unauthorized purposes; (g) attempting to circumvent account limitations or restrictions.
4.3 Account Restrictions
The following are prohibited: (a) sharing accounts between multiple users; (b) creating accounts through automated means; (c) providing false or misleading information; (d) impersonating others; (e) selling, trading, or transferring accounts; (f) using the Service for unauthorized purposes; (g) attempting to circumvent account limitations or restrictions.
4.3 Account Restrictions
The following are prohibited: (a) sharing accounts between multiple users; (b) creating accounts through automated means; (c) providing false or misleading information; (d) impersonating others; (e) selling, trading, or transferring accounts; (f) using the Service for unauthorized purposes; (g) attempting to circumvent account limitations or restrictions.
5. AI Communications and Consent
5.1 Explicit Consent
By using our Service, you explicitly consent to: (a) receiving AI-generated communications; (b) automated processing of communications; (c) recording and storage of all interactions; (d) analysis and use of interaction data; (e) AI learning from interactions; (f) sharing of anonymized interaction data for service improvement; (g) receiving service-related notifications.
5. AI Communications and Consent
5.1 Explicit Consent
By using our Service, you explicitly consent to: (a) receiving AI-generated communications; (b) automated processing of communications; (c) recording and storage of all interactions; (d) analysis and use of interaction data; (e) AI learning from interactions; (f) sharing of anonymized interaction data for service improvement; (g) receiving service-related notifications.
5. AI Communications and Consent
5.1 Explicit Consent
By using our Service, you explicitly consent to: (a) receiving AI-generated communications; (b) automated processing of communications; (c) recording and storage of all interactions; (d) analysis and use of interaction data; (e) AI learning from interactions; (f) sharing of anonymized interaction data for service improvement; (g) receiving service-related notifications.
5. AI Communications and Consent
5.1 Explicit Consent
By using our Service, you explicitly consent to: (a) receiving AI-generated communications; (b) automated processing of communications; (c) recording and storage of all interactions; (d) analysis and use of interaction data; (e) AI learning from interactions; (f) sharing of anonymized interaction data for service improvement; (g) receiving service-related notifications.
5.2 Third-Party Consent Requirements
You must: (a) obtain explicit consent from all parties who may receive AI-generated communications; (b) maintain records of such consent; (c) provide clear disclosure about AI involvement; (d) honor opt-out requests; (e) comply with all applicable telecommunications and privacy regulations; (f) implement appropriate consent verification mechanisms.
5.2 Third-Party Consent Requirements
You must: (a) obtain explicit consent from all parties who may receive AI-generated communications; (b) maintain records of such consent; (c) provide clear disclosure about AI involvement; (d) honor opt-out requests; (e) comply with all applicable telecommunications and privacy regulations; (f) implement appropriate consent verification mechanisms.
5.2 Third-Party Consent Requirements
You must: (a) obtain explicit consent from all parties who may receive AI-generated communications; (b) maintain records of such consent; (c) provide clear disclosure about AI involvement; (d) honor opt-out requests; (e) comply with all applicable telecommunications and privacy regulations; (f) implement appropriate consent verification mechanisms.
5.2 Third-Party Consent Requirements
You must: (a) obtain explicit consent from all parties who may receive AI-generated communications; (b) maintain records of such consent; (c) provide clear disclosure about AI involvement; (d) honor opt-out requests; (e) comply with all applicable telecommunications and privacy regulations; (f) implement appropriate consent verification mechanisms.
5.3 Recording and Monitoring
All interactions may be recorded and monitored for: (a) quality assurance; (b) training purposes; (c) compliance requirements; (d) dispute resolution; (e) security purposes; (f) service improvement; (g) legal requirements.
5.3 Recording and Monitoring
All interactions may be recorded and monitored for: (a) quality assurance; (b) training purposes; (c) compliance requirements; (d) dispute resolution; (e) security purposes; (f) service improvement; (g) legal requirements.
5.3 Recording and Monitoring
All interactions may be recorded and monitored for: (a) quality assurance; (b) training purposes; (c) compliance requirements; (d) dispute resolution; (e) security purposes; (f) service improvement; (g) legal requirements.
5.3 Recording and Monitoring
All interactions may be recorded and monitored for: (a) quality assurance; (b) training purposes; (c) compliance requirements; (d) dispute resolution; (e) security purposes; (f) service improvement; (g) legal requirements.
6. Data Protection and Privacy
6.1 Legal Compliance
We comply with: (a) UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection; (b) applicable international data protection laws; (c) industry standards and best practices; (d) our Privacy Policy, which is incorporated into these Terms by reference.
6. Data Protection and Privacy
6.1 Legal Compliance
We comply with: (a) UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection; (b) applicable international data protection laws; (c) industry standards and best practices; (d) our Privacy Policy, which is incorporated into these Terms by reference.
6. Data Protection and Privacy
6.1 Legal Compliance
We comply with: (a) UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection; (b) applicable international data protection laws; (c) industry standards and best practices; (d) our Privacy Policy, which is incorporated into these Terms by reference.
6. Data Protection and Privacy
6.1 Legal Compliance
We comply with: (a) UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection; (b) applicable international data protection laws; (c) industry standards and best practices; (d) our Privacy Policy, which is incorporated into these Terms by reference.
6.2 Data Processing Activities
Our data processing includes: (a) collection of user-provided information; (b) automated data collection through service usage; (c) processing for service delivery; (d) analytics and optimization; (e) security monitoring; (f) regulatory compliance; (g) service improvement.
6.2 Data Processing Activities
Our data processing includes: (a) collection of user-provided information; (b) automated data collection through service usage; (c) processing for service delivery; (d) analytics and optimization; (e) security monitoring; (f) regulatory compliance; (g) service improvement.
6.2 Data Processing Activities
Our data processing includes: (a) collection of user-provided information; (b) automated data collection through service usage; (c) processing for service delivery; (d) analytics and optimization; (e) security monitoring; (f) regulatory compliance; (g) service improvement.
6.2 Data Processing Activities
Our data processing includes: (a) collection of user-provided information; (b) automated data collection through service usage; (c) processing for service delivery; (d) analytics and optimization; (e) security monitoring; (f) regulatory compliance; (g) service improvement.
6.3 Data Security
We implement: (a) industry-standard encryption; (b) access controls; (c) security monitoring; (d) vulnerability testing; (e) incident response procedures; (f) regular security audits; (g) data backup systems.
6.3 Data Security
We implement: (a) industry-standard encryption; (b) access controls; (c) security monitoring; (d) vulnerability testing; (e) incident response procedures; (f) regular security audits; (g) data backup systems.
6.3 Data Security
We implement: (a) industry-standard encryption; (b) access controls; (c) security monitoring; (d) vulnerability testing; (e) incident response procedures; (f) regular security audits; (g) data backup systems.
6.3 Data Security
We implement: (a) industry-standard encryption; (b) access controls; (c) security monitoring; (d) vulnerability testing; (e) incident response procedures; (f) regular security audits; (g) data backup systems.
6.4 Data Rights
Users have the right to: (a) access their data; (b) request corrections; (c) request deletion; (d) object to processing; (e) receive data in portable format; (f) withdraw consent; (g) lodge complaints with supervisory authorities.
6.4 Data Rights
Users have the right to: (a) access their data; (b) request corrections; (c) request deletion; (d) object to processing; (e) receive data in portable format; (f) withdraw consent; (g) lodge complaints with supervisory authorities.
6.4 Data Rights
Users have the right to: (a) access their data; (b) request corrections; (c) request deletion; (d) object to processing; (e) receive data in portable format; (f) withdraw consent; (g) lodge complaints with supervisory authorities.
6.4 Data Rights
Users have the right to: (a) access their data; (b) request corrections; (c) request deletion; (d) object to processing; (e) receive data in portable format; (f) withdraw consent; (g) lodge complaints with supervisory authorities.
7. Intellectual Property Rights
7.1 CozmoX Ownership
We exclusively own: (a) all Service aspects; (b) AI technology and algorithms; (c) platform design; (d) documentation; (e) improvements and modifications; (f) derivative works; (g) associated intellectual property rights.
7. Intellectual Property Rights
7.1 CozmoX Ownership
We exclusively own: (a) all Service aspects; (b) AI technology and algorithms; (c) platform design; (d) documentation; (e) improvements and modifications; (f) derivative works; (g) associated intellectual property rights.
7. Intellectual Property Rights
7.1 CozmoX Ownership
We exclusively own: (a) all Service aspects; (b) AI technology and algorithms; (c) platform design; (d) documentation; (e) improvements and modifications; (f) derivative works; (g) associated intellectual property rights.
7. Intellectual Property Rights
7.1 CozmoX Ownership
We exclusively own: (a) all Service aspects; (b) AI technology and algorithms; (c) platform design; (d) documentation; (e) improvements and modifications; (f) derivative works; (g) associated intellectual property rights.
7.2 License Grant
Users receive: (a) limited, non-exclusive license to access the Service; (b) no right to copy or modify; (c) no right to reverse engineer; (d) no right to create competing products; (e) no ownership rights in the Service.
7.2 License Grant
Users receive: (a) limited, non-exclusive license to access the Service; (b) no right to copy or modify; (c) no right to reverse engineer; (d) no right to create competing products; (e) no ownership rights in the Service.
7.2 License Grant
Users receive: (a) limited, non-exclusive license to access the Service; (b) no right to copy or modify; (c) no right to reverse engineer; (d) no right to create competing products; (e) no ownership rights in the Service.
7.2 License Grant
Users receive: (a) limited, non-exclusive license to access the Service; (b) no right to copy or modify; (c) no right to reverse engineer; (d) no right to create competing products; (e) no ownership rights in the Service.
7.3 User Content
For user-provided content, you: (a) retain ownership rights; (b) grant us worldwide license to use; (c) represent having necessary rights; (d) accept responsibility for content; (e) ensure content complies with laws.
7.3 User Content
For user-provided content, you: (a) retain ownership rights; (b) grant us worldwide license to use; (c) represent having necessary rights; (d) accept responsibility for content; (e) ensure content complies with laws.
7.3 User Content
For user-provided content, you: (a) retain ownership rights; (b) grant us worldwide license to use; (c) represent having necessary rights; (d) accept responsibility for content; (e) ensure content complies with laws.
7.3 User Content
For user-provided content, you: (a) retain ownership rights; (b) grant us worldwide license to use; (c) represent having necessary rights; (d) accept responsibility for content; (e) ensure content complies with laws.
8. Payment Terms and Billing
8.1 Fees and Payment
Payment terms include: (a) fees per service plan; (b) advance payment requirements; (c) automatic renewal; (d) taxes and charges; (e) price changes with notice; (f) late payment penalties; (g) collection costs.
8. Payment Terms and Billing
8.1 Fees and Payment
Payment terms include: (a) fees per service plan; (b) advance payment requirements; (c) automatic renewal; (d) taxes and charges; (e) price changes with notice; (f) late payment penalties; (g) collection costs.
8. Payment Terms and Billing
8.1 Fees and Payment
Payment terms include: (a) fees per service plan; (b) advance payment requirements; (c) automatic renewal; (d) taxes and charges; (e) price changes with notice; (f) late payment penalties; (g) collection costs.
8. Payment Terms and Billing
8.1 Fees and Payment
Payment terms include: (a) fees per service plan; (b) advance payment requirements; (c) automatic renewal; (d) taxes and charges; (e) price changes with notice; (f) late payment penalties; (g) collection costs.
8.2 Payment Processing
We handle: (a) multiple payment methods; (b) currency conversion; (c) failed payment procedures; (d) refund policies; (e) payment dispute resolution; (f) billing error corrections; (g) payment security.
8.2 Payment Processing
We handle: (a) multiple payment methods; (b) currency conversion; (c) failed payment procedures; (d) refund policies; (e) payment dispute resolution; (f) billing error corrections; (g) payment security.
8.2 Payment Processing
We handle: (a) multiple payment methods; (b) currency conversion; (c) failed payment procedures; (d) refund policies; (e) payment dispute resolution; (f) billing error corrections; (g) payment security.
8.2 Payment Processing
We handle: (a) multiple payment methods; (b) currency conversion; (c) failed payment procedures; (d) refund policies; (e) payment dispute resolution; (f) billing error corrections; (g) payment security.
9. Service Level Agreement
9.1 Service Availability
We commit to: (a) 99.9% uptime; (b) scheduled maintenance windows; (c) emergency maintenance procedures; (d) status notifications; (e) performance monitoring; (f) incident response; (g) service credits for downtime.
9. Service Level Agreement
9.1 Service Availability
We commit to: (a) 99.9% uptime; (b) scheduled maintenance windows; (c) emergency maintenance procedures; (d) status notifications; (e) performance monitoring; (f) incident response; (g) service credits for downtime.
9. Service Level Agreement
9.1 Service Availability
We commit to: (a) 99.9% uptime; (b) scheduled maintenance windows; (c) emergency maintenance procedures; (d) status notifications; (e) performance monitoring; (f) incident response; (g) service credits for downtime.
9. Service Level Agreement
9.1 Service Availability
We commit to: (a) 99.9% uptime; (b) scheduled maintenance windows; (c) emergency maintenance procedures; (d) status notifications; (e) performance monitoring; (f) incident response; (g) service credits for downtime.
9.2 Support Services
We provide: (a) technical support channels; (b) response time commitments; (c) issue resolution procedures; (d) escalation protocols; (e) knowledge base access; (f) training resources; (g) account management.
9.2 Support Services
We provide: (a) technical support channels; (b) response time commitments; (c) issue resolution procedures; (d) escalation protocols; (e) knowledge base access; (f) training resources; (g) account management.
9.2 Support Services
We provide: (a) technical support channels; (b) response time commitments; (c) issue resolution procedures; (d) escalation protocols; (e) knowledge base access; (f) training resources; (g) account management.
9.2 Support Services
We provide: (a) technical support channels; (b) response time commitments; (c) issue resolution procedures; (d) escalation protocols; (e) knowledge base access; (f) training resources; (g) account management.
10. Liability and Indemnification
10.1 Limitation of Liability
Our liability is limited regarding: (a) service interruptions; (b) data loss; (c) financial losses; (d) indirect damages; (e) consequential damages; (f) force majeure events; (g) third-party actions.
10. Liability and Indemnification
10.1 Limitation of Liability
Our liability is limited regarding: (a) service interruptions; (b) data loss; (c) financial losses; (d) indirect damages; (e) consequential damages; (f) force majeure events; (g) third-party actions.
10. Liability and Indemnification
10.1 Limitation of Liability
Our liability is limited regarding: (a) service interruptions; (b) data loss; (c) financial losses; (d) indirect damages; (e) consequential damages; (f) force majeure events; (g) third-party actions.
10. Liability and Indemnification
10.1 Limitation of Liability
Our liability is limited regarding: (a) service interruptions; (b) data loss; (c) financial losses; (d) indirect damages; (e) consequential damages; (f) force majeure events; (g) third-party actions.
10.2 Indemnification
Users must indemnify us against: (a) violation claims; (b) unauthorized use; (c) content violations; (d) regulatory violations; (e) third-party claims; (f) legal costs; (g) settlement amounts.
10.2 Indemnification
Users must indemnify us against: (a) violation claims; (b) unauthorized use; (c) content violations; (d) regulatory violations; (e) third-party claims; (f) legal costs; (g) settlement amounts.
10.2 Indemnification
Users must indemnify us against: (a) violation claims; (b) unauthorized use; (c) content violations; (d) regulatory violations; (e) third-party claims; (f) legal costs; (g) settlement amounts.
10.2 Indemnification
Users must indemnify us against: (a) violation claims; (b) unauthorized use; (c) content violations; (d) regulatory violations; (e) third-party claims; (f) legal costs; (g) settlement amounts.
11. Term and Termination
11.1 Duration
Terms cover: (a) initial term; (b) renewal periods; (c) notice requirements; (d) termination rights; (e) suspension rights; (f) effect of termination; (g) survival provisions.
11. Term and Termination
11.1 Duration
Terms cover: (a) initial term; (b) renewal periods; (c) notice requirements; (d) termination rights; (e) suspension rights; (f) effect of termination; (g) survival provisions.
11. Term and Termination
11.1 Duration
Terms cover: (a) initial term; (b) renewal periods; (c) notice requirements; (d) termination rights; (e) suspension rights; (f) effect of termination; (g) survival provisions.
11. Term and Termination
11.1 Duration
Terms cover: (a) initial term; (b) renewal periods; (c) notice requirements; (d) termination rights; (e) suspension rights; (f) effect of termination; (g) survival provisions.
11.2 Post-Termination
Procedures include: (a) data retrieval period; (b) final payments; (c) service discontinuation; (d) transition assistance; (e) continuing obligations; (f) account closure; (g) data deletion.
11.2 Post-Termination
Procedures include: (a) data retrieval period; (b) final payments; (c) service discontinuation; (d) transition assistance; (e) continuing obligations; (f) account closure; (g) data deletion.
11.2 Post-Termination
Procedures include: (a) data retrieval period; (b) final payments; (c) service discontinuation; (d) transition assistance; (e) continuing obligations; (f) account closure; (g) data deletion.
11.2 Post-Termination
Procedures include: (a) data retrieval period; (b) final payments; (c) service discontinuation; (d) transition assistance; (e) continuing obligations; (f) account closure; (g) data deletion.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by: (a) UAE law; (b) DIFC Courts jurisdiction; (c) arbitration procedures; (d) notice requirements; (e) legal process requirements; (f) enforcement procedures; (g) choice of venue.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by: (a) UAE law; (b) DIFC Courts jurisdiction; (c) arbitration procedures; (d) notice requirements; (e) legal process requirements; (f) enforcement procedures; (g) choice of venue.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by: (a) UAE law; (b) DIFC Courts jurisdiction; (c) arbitration procedures; (d) notice requirements; (e) legal process requirements; (f) enforcement procedures; (g) choice of venue.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by: (a) UAE law; (b) DIFC Courts jurisdiction; (c) arbitration procedures; (d) notice requirements; (e) legal process requirements; (f) enforcement procedures; (g) choice of venue.
12.2 Resolution Process
Disputes follow: (a) informal resolution; (b) mediation; (c) arbitration; (d) court proceedings; (e) class action waiver; (f) time limitations; (g) cost allocation.
12.2 Resolution Process
Disputes follow: (a) informal resolution; (b) mediation; (c) arbitration; (d) court proceedings; (e) class action waiver; (f) time limitations; (g) cost allocation.
12.2 Resolution Process
Disputes follow: (a) informal resolution; (b) mediation; (c) arbitration; (d) court proceedings; (e) class action waiver; (f) time limitations; (g) cost allocation.
12.2 Resolution Process
Disputes follow: (a) informal resolution; (b) mediation; (c) arbitration; (d) court proceedings; (e) class action waiver; (f) time limitations; (g) cost allocation.
13. General Provisions
13.1 Miscellaneous
Terms include: (a) entire agreement; (b) severability; (c) waiver limitations; (d) assignment restrictions; (e) force majeure; (f) relationship definition; (g) third-party rights.
13. General Provisions
13.1 Miscellaneous
Terms include: (a) entire agreement; (b) severability; (c) waiver limitations; (d) assignment restrictions; (e) force majeure; (f) relationship definition; (g) third-party rights.
13. General Provisions
13.1 Miscellaneous
Terms include: (a) entire agreement; (b) severability; (c) waiver limitations; (d) assignment restrictions; (e) force majeure; (f) relationship definition; (g) third-party rights.
13. General Provisions
13.1 Miscellaneous
Terms include: (a) entire agreement; (b) severability; (c) waiver limitations; (d) assignment restrictions; (e) force majeure; (f) relationship definition; (g) third-party rights.
13.2 Notices
Communications require: (a) written form; (b) delivery methods; (c) receipt confirmation; (d) address updates; (e) language requirements; (f) timing provisions; (g) electronic notice consent.
13.2 Notices
Communications require: (a) written form; (b) delivery methods; (c) receipt confirmation; (d) address updates; (e) language requirements; (f) timing provisions; (g) electronic notice consent.
13.2 Notices
Communications require: (a) written form; (b) delivery methods; (c) receipt confirmation; (d) address updates; (e) language requirements; (f) timing provisions; (g) electronic notice consent.
13.2 Notices
Communications require: (a) written form; (b) delivery methods; (c) receipt confirmation; (d) address updates; (e) language requirements; (f) timing provisions; (g) electronic notice consent.
14. Changes to Terms
We may: (a) modify these Terms; (b) provide notice of changes; (c) require acknowledgment; (d) set effective dates; (e) handle objections; (f) maintain version history; (g) process opt-outs.
14. Changes to Terms
We may: (a) modify these Terms; (b) provide notice of changes; (c) require acknowledgment; (d) set effective dates; (e) handle objections; (f) maintain version history; (g) process opt-outs.
14. Changes to Terms
We may: (a) modify these Terms; (b) provide notice of changes; (c) require acknowledgment; (d) set effective dates; (e) handle objections; (f) maintain version history; (g) process opt-outs.
14. Changes to Terms
We may: (a) modify these Terms; (b) provide notice of changes; (c) require acknowledgment; (d) set effective dates; (e) handle objections; (f) maintain version history; (g) process opt-outs.
15. Contact Information
For all communications regarding these Terms:
Email: legal@cozmox.ai
Address: Gate Avenue, DIFC, Dubai, UAE
By using the Service, clicking "Get a call now," booking a demo, or acknowledging these Terms in any way, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
15. Contact Information
For all communications regarding these Terms:
Email: legal@cozmox.ai
Address: Gate Avenue, DIFC, Dubai, UAE
By using the Service, clicking "Get a call now," booking a demo, or acknowledging these Terms in any way, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
15. Contact Information
For all communications regarding these Terms:
Email: legal@cozmox.ai
Address: Gate Avenue, DIFC, Dubai, UAE
By using the Service, clicking "Get a call now," booking a demo, or acknowledging these Terms in any way, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
15. Contact Information
For all communications regarding these Terms:
Email: legal@cozmox.ai
Address: Gate Avenue, DIFC, Dubai, UAE
By using the Service, clicking "Get a call now," booking a demo, or acknowledging these Terms in any way, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.